- Shipping & Returns
Shipping & Returns
We accept the following payment methods:
- American Express
**SUBMIT YOUR CA RESALE CERTIFICATE TO BE TAX EXEMPT**
Shipping Cut-Off Time
Most orders placed before 10:00AM PST will be processed for same day shipping. All orders placed after that time will be processed the next business day. Orders placed over the weekend or on a holiday with be shipped the following business day.
International orders as well as large orders over $1000.00 also will be shipped within 1-3 business days as soon as the order has been confirmed.
**MOST ORDERS WILL SHIP THE SAME DAY IF IT IS PLACED BEFORE 11AM PST. AVERAGE SHIP OUT TIME ONCE THE ORDER IS PLACED IS 1-2 DAYS.
**LARGE ORDERS OVER $1000.00 WILL SHIP WITHIN 1-3 DAYS VIA FEDEX GROUND.
Shipping Method Upgrade
For any reason we might upgrade the method of shipping without prior consent if the order qualifies for a faster method of shipping. For example shipping via FedEx Ground to NY from CA will take 4~5 business days but if your order qualifies for the upgraded shipping to USPS Priority Mail to be delivered within 2-3 business days we will upgrade you without prior notice. We take this action so the products can be delivered to our customers within the shortest period of time after the order is placed.
***WE WILL SHIP VIA USPS PRIORITY MAIL IF WE FEEL AS IF IT WILL ARRIVE FASTER THAN FedEx GROUND.
FEDEX Ground Transit Time
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
International Buyers - Please Note:
Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility.
Please check with your country's customs office to determine what these additional costs will be prior to buying.
(It's illegal to falsify customs declarations or mark an item as a "gift" in order to avoid customs fees. Your invoice is the commercial invoices for international shipping.)
You may return most new, unopened items within 5 days of delivery for a full refund or store credit. We will cover the cost of the return shipping costs if the return is a result of our error or a defective item.
All items in the sale category are not available for return. Sale items are considered a final transaction and all sales are final.
Due to the quantity of items purchased there may be a 1-2% defective item rate. We cannot accept returns for the items falling into the 1-2% defective rate category.
You should expect to receive your refund within 1 week of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please e-mail us at firstname.lastname@example.org.
Sales invoice must accompany ALL returns, warranties and cores. All merchandise MUST be returned in original packaging and in resalable condition. No refund on special orders or items over 10 days old and no returns without an RMA (Returned Merchandise Authorization)#.
Once a RMA# is issued we will provide the return address. Please provide tracking information once the return has been sent. This is needed to ensure the return was accepted and arrived safetly.
Shipping & handling charges are non-refundable.
You may request a change to your order, provided your order has not already been processed and shipped. Please call or e-mail during business hour to change your order.
In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, we have the right to refuse or cancel any orders placed for product listed at the incorrect price. We have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, we will immediately issue a credit to your credit card account in the amount of the charge.
Order Acceptance Policy
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserves the right at any time after receipt of your order to accept or decline your order for any reason. We reserve the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. All orders placed over $2000.00 (U.S.) must obtain pre-approval with an acceptable method of payment, as established by our credit and fraud avoidance department. We may require additional verifications or information before accepting any order.
Any customer information including any email addresses received by MyWholesaleFashion.com will only be used in connection with your order, and will not be sold, or transferred to any third party. Periodically, we may wish to communicate with customers via email or electronic newsletter, if for any reason you do not wish to receive email communications from MyWholesaleFashion.com, then you may send an email with "remove from email list" in the subject, and you will not receive any further email communications from us.
Whether you are placing an order by phone or the internet, security is our number one priority. All on-line transactions are sent through our secure server and encrypted with 128-bit technology. Once the information is received through the internet or by phone, trusted authorized employees will process your payment, and make sure that your information is handled with the highest level of security.